Shipping Policy

Welcome to India Gift Hub! We are pleased to offer our products to customers both within India and internationally. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website.

1. Shipping Within India

a. Delivery Time

  • Standard Delivery: Orders are typically delivered within 5-7 business days.
  • Express Delivery: Available in select cities, orders are delivered within 2-3 business days.

b. Shipping Charges

  • Standard Delivery: Free for orders above ₹ 2999. For orders below ₹ 2999, a shipping fee of ₹60 per KG weight applies.
  • Express Delivery: ₹120 per KG weight applies.

c. Handling Time

  • Orders are processed and shipped within 1-2 business days after order confirmation.

d. Areas We Ship To

  • We deliver to most pin codes across India. However, some remote locations may experience longer delivery times or may not be serviceable.

2. International Shipping

a. Delivery Time

  • International orders are typically delivered within 7-8 business days, depending on the destination country.

b. Shipping Charges

  • Shipping charges for international orders are calculated based on the weight and destination of the package. The shipping cost will be displayed at checkout before you complete your order.

c. Handling Time

  • Orders are processed and shipped within 2-3 business days after order confirmation.

d. Customs and Import Duties

  • International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and vary from country to country. Please check with your local customs office for more information on these fees.

3. Order Tracking

  • Once your order has been shipped, you will receive an email with the tracking information. You can track your order using the link provided in the email.

4. Order Delays

  • While we strive to deliver your orders within the estimated delivery times, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or customs clearance processes. We appreciate your patience and understanding in such situations.

5. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of receiving the damaged package or within 14 days if your package has not arrived. We will work with you to resolve the issue as quickly as possible.

6. Contact Us

  • For any questions or concerns regarding our shipping policy, please contact us at indiagifthub@gmail.com or call us at +91-7339930073. Our customer service team is available from 9 AM to 8 PM IST.

Thank you for shopping with India Gift Hub!